Terms and Conditions

Welcome to Drop Dead Gorgeous Beauty Salon. We strive to provide exceptional beauty services in a professional and relaxing environment. By booking an appointment or using any of our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Appointments

  • All appointments must be booked in advance.
  • Clients are encouraged to arrive 10 minutes prior to their scheduled appointment time.
  • Late arrivals may result in a reduced service time to accommodate subsequent appointments.
  • If you are more than 15 minutes late without prior notice, your appointment may be canceled and a cancellation fee may apply.

2. Cancellation Policy

  • We require a minimum of 24 hours’ notice for cancellations or rescheduling.
  • Cancellations made within less than 24 hours of the appointment time will incur a 50% cancellation fee.
  • No-shows or cancellations made less than 12 hours before the appointment will be charged 100% of the service cost.

3. Payments and Deposits

  • We accept cash, debit cards, and credit cards as forms of payment.
  • A non-refundable deposit may be required for certain services to secure your booking. This deposit will be deducted from your final bill.
  • Full payment is required at the end of your service.

4. Refund Policy

  • Due to the nature of beauty services, all treatments are non-refundable.
  • If you are dissatisfied with your service, please inform us immediately so we can address your concerns.
  • We do not offer refunds on products unless they are faulty or damaged.

5. Health and Safety

  • Please inform your beauty therapist of any medical conditions, allergies, or skin sensitivities prior to your treatment.
  • We reserve the right to refuse service if it is deemed that the treatment could cause harm to the client or therapist.
  • For hygiene purposes, we maintain strict cleaning and sanitizing protocols.

6. Age Policy

  • Clients must be 18 years or older to receive certain treatments, such as semi-permanent makeup or advanced skin treatments.
  • Clients under 16 years of age must have parental consent and be accompanied by a guardian for any treatments.

7. Personal Belongings

  • Drop Dead Gorgeous Beauty Salon is not responsible for the loss or damage of personal belongings.
  • We recommend leaving valuables at home.

8. Gift Vouchers

  • Gift vouchers are available for purchase and are valid from the date of issue until the expiration date specified on the voucher. Validity periods may vary.
  • Vouchers cannot be redeemed for cash.
  • Lost or stolen vouchers cannot be replaced.

9. Privacy Policy

  • Your privacy is important to us. All personal information collected during bookings or treatments will be kept confidential and used solely for the purpose of providing our services.
  • We do not share your information with third parties without your consent.

10. Liability

  • Drop Dead Gorgeous Beauty Salon and its staff are not liable for any adverse reactions or injuries resulting from treatments if the client fails to disclose relevant medical information.
  • Clients accept responsibility for their own safety during treatments and agree to follow post-treatment care instructions.

11. Right to Refuse Service

  • We reserve the right to refuse service to anyone who displays inappropriate behavior, is under the influence of drugs or alcohol, or poses a threat to staff or other clients.

12. Changes to Terms and Conditions

  • Drop Dead Gorgeous Beauty Salon reserves the right to update or modify these terms and conditions at any time. Clients will be notified of any significant changes.

By booking an appointment with Drop Dead Gorgeous Beauty Salon, you agree to these terms and conditions. Thank you for choosing us to be part of your beauty journey!